Case Studies

Case Studies

Real-world deployments: how enterprise clients use ISZ infrastructure to solve hard operational problems.

4 articles

How a National Retail Chain Achieved 100% Uninterrupted Operations with the ISZ AI Platform

How a National Retail Chain Achieved 100% Uninterrupted Operations with the ISZ AI Platform

A leading convenience retailer with 1,800+ locations deployed ISZ Nexus and ISZ Orbit to unify IT infrastructure, eliminate 80,000 duplicate records, and achieve a 98% deployment success rate across all stores nationwide.

ISZ GROUP ·Solutions Team
April 28, 2025 · 7 min read
Retail IT Operations ISZ Nexus
How a European Telecom Leader Saved 500 Days of Labor and Unlocked €300M in Value with ISZ Process Intelligence

How a European Telecom Leader Saved 500 Days of Labor and Unlocked €300M in Value with ISZ Process Intelligence

A leading European telecommunications provider deployed ISZ GROUP's process mining and AI automation platform to transform nationwide fiber broadband delivery — saving 500 business days, improving customer retention by 15%, and generating €300M in business value.

ISZ GROUP ·Solutions Team
April 20, 2025 · 8 min read
Telecommunications Process Mining ISZ Prism
How a Global Consulting Firm Unified 250,000 Employees on a Single AI Platform in Six Months

How a Global Consulting Firm Unified 250,000 Employees on a Single AI Platform in Six Months

A top-tier professional services firm deployed the ISZ AI Platform across its worldwide network — consolidating 60+ legacy tools, driving up to 60% productivity gains, and enabling 740K+ AI-powered actions annually.

ISZ GROUP ·Solutions Team
March 10, 2025 · 8 min read
Professional Services Enterprise AI Digital Transformation
Reimagining Enterprise Support with the ISZ AI Platform

Reimagining Enterprise Support with the ISZ AI Platform

How ISZ GROUP deployed its own AI infrastructure to transform customer support — achieving 89% AI-assisted self-service, 37% automated case workflows, and 60% AI-generated knowledge articles.

ISZ GROUP ·Solutions Team
March 1, 2025 · 6 min read
AI Agents Customer Support Automation