Topic

Automation

2 articles

How a European Telecom Leader Saved 500 Days of Labor and Unlocked €300M in Value with ISZ Process Intelligence
Case Studies

How a European Telecom Leader Saved 500 Days of Labor and Unlocked €300M in Value with ISZ Process Intelligence

A leading European telecommunications provider deployed ISZ GROUP's process mining and AI automation platform to transform nationwide fiber broadband delivery — saving 500 business days, improving customer retention by 15%, and generating €300M in business value.

ISZ GROUP · April 20, 2025 · 8 min
Reimagining Enterprise Support with the ISZ AI Platform
Case Studies

Reimagining Enterprise Support with the ISZ AI Platform

How ISZ GROUP deployed its own AI infrastructure to transform customer support — achieving 89% AI-assisted self-service, 37% automated case workflows, and 60% AI-generated knowledge articles.

ISZ GROUP · March 1, 2025 · 6 min
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